Logo Header

Link to Home PageLink to About EFCLink to ProjectsLink to ToolsLink to Funding ResourcesLink to Training and EducationLink to Publications

Loading
Image of water fountains
Link to Services
Link to Listservs
Link to Useful Links
Link to Other EFCs
Link to Contact Us

Topics in Financial Management of Water and Wastewater Utilities
February 29, 2012, Lake Junaluska, NC
Capacity Development Support Banner

Description: This one day course focused on topics of financial management in water and wastewater utilities. These topics included rates, customer water use, utility financial performance benchmarks, and utility financial practices and policies. The course is conducted by the Environmental Finance Center at the UNC School of Government, and is co-organized by the Local Government Training Program in the Department of Political Science and Public Affairs at Western Carolina University.

Intended Audience: Utility managers, finance directors, city and county managers, council, commission and board members, and technical assistance providers.

Sponsors: The Local Government Training Program at Western Carolina University, Public Water Supply Section at the NC Department of Environment and Natural Resources, and the U.S. Environmental Protection Agency.

Professional Development Hours: 6.0 contact hours for water operators, wastewater operators and Professional Engineers.

Agenda

8:30   Registration
9:00   Introductions and Purpose
9:10   Designing Rate Structures that Support Your Utility's Objectives
Shadi Eskaf - EFC
10:15   Break
10:30   The States of Rates in NC
Shadi Eskaf - EFC
11:00   Demonstration of the Rates Dashboard
Glenn Barnes - EFC
11:20   How to Get Buy In from the Council/Commissioners/Board for Necessary Rate Increases and your C.I.P.
Glenn Barnes - EFC
11:45   Panel Discussion - Q&A on Rates and Rate Structures
12:00   Lunch
1:00   Financial Performance Indicators and Benchmarks
Shadi Eskaf - EFC
1:30   The Relationship between Water Rates and Customer Water Use
Christine Boyle - EFC
2:15   How has the 2007-2008 Drought Affected Customer Water Use and Utilities' Revenues in the Long-Term?
Christine Boyle - EFC
2:45   Break
3:00   Improving Revenue Collections for Utilities
Gary Sanders - Logics, LLC
4:00   Comparisons of Financial Practices and Policies in Over 250 Utilities in NC
Shadi Eskaf - EFC
4:30   Wrap Up, Distribution of Certifications, End of Day