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Small water systems face many challenges in complying with safe drinking water regulations. One common problem is a high turn over among water operators. Many small systems claim that as soon as they have an operator trained, this person leaves the position, causing the facility to invest time and money in the training of a new operator. This cycle of operator turn over seriously limits the technical capacity of these facilities, while draining already scare financial resources.

The project is aimed at identifying practices that have proven successful in the retention of water operators. It also involves marketing these “best practices,” in the form of case studies, to other systems in order to improve their operator retention. Click on the links below to access the different training materials.

Suggestions and Case studies
Fact Sheet on Drinking Water Operators for Water Governing Boards - GA
Fact Sheet on Drinking Water Operators for Water Governing Boards - NC
Water System Owner Roles and  Responsibilities: A Best Practices Guide
Funding Sources Table - GA
Funding Sources Table - NC

 

This project is being funded by the Southeast Regional Small Public Water Systems Technical Assistance Center (SETAC). In an earlier project funded by SETAC, the EFC produced a “Guidebook to Financial Leadership for Water Utility Boards.” This current project seeks to update that Guidebook by adding a module on the relationship between the governing boards and operators of drinking water utilities.
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For more information on this project, contact Stacey I. Berahzer at isaac@sog.unc.edu.

 

Other Links:

Water Management Leadership Program

Guidebook to Financial Leadership for Water Utility Boards

Water Operator Listserv

 

 

Water Operator Recognition
and Retention
 
 
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