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These interactive rates dashboards are designed to
assist utility managers and local officials analyze residential water and wastewater rates against
multiple characteristics, including utility finances, system characteristics, customer base
socioeconomic conditions, geography and history.
Download Adobe Flash Player
to run the Rates Dashboards.
View a video tutorial on how to use the Dashboards. |
Rates Dashboards for Other States
Annual Reports, Tables, Rate Sheets, Other Information on NC Water & Wastewater Rates
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The dashboards are Flash (swf) files that should
automatically run on your web browser once it is launched. The
dashboards may take 30 - 60 seconds to load on your browser.
If you are having trouble accessing the dashboards, try the following
steps:
1. Download Adobe
Flash Player 9.0 (or later) on the browser you are using to
access the dashboards (Internet Explorer, Firefox, etc.).
2. If an error message appears warning about running
scripts, accept the scripts to launch the dashboards.
3. If you are still having trouble accessing the
dashboard, try switching to another web browser (use Firefox instead
of Internet Explorer, or vice versa). You may need to download
Flash Player 9.0 again before you proceed.
4. For more help, please call Shadi Eskaf at
(919) 962-2785 or Andrew Westbrook at (919) 966-4199.
Watch a tutorial on using this dashboard
Residential user rates can be compared with:
- All other utilities in the State,
- Utilities of the same size,
- Utilities with the same water source,
- Utilities in the same river basin,
- Utilities within 50 miles,
- Utilities in the same regional council of government,
and
- Utilities in counties of the same economic
tier
- Utilities that serve communities with similar income levels
The following measures for the selected utility
are compared to key indicators or to the utilities within the
selected comparison group:
- Monthly water/sewer bills for 5,000 gallons,
- Monthly bill for 5,000 gallons as % Median Household
Income for the community,
- Conservation pricing signal, and
- Operating ratio.
In addition, system financial health and customer
demographic profiles are provided for each utility. If you want
to see how rates in your community stack up, or measure the financial
health of your utility, click on the dashboard below.
Compares the FY08-09 monthly bills at various levels
of consumption, between 0 to14,000 gallons/month, among 443 utilities. Track how your bills compare to others
at the low, average and high end of residential consumption.
This dashboard compares how each utility's water
and sewer bills for 0 - 15,000 GPM have changed between 1986 and
2009. Bill changes for any bill from selected years to 2009 are
compared to:
- Bill changes from other utilities,
- Inflation,
- Consumer Price Index, and
- Construction Cost Index.
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We are providing the dashboards as Microsoft Powerpoint files
for download.
The NC Water Services and the NC Water & Sewer Bills 0 to
14,000 GPM dashboards are available for download for a combined
price of $50.00. Employees of the water/sewer utilities or local
governments that participated in the FY 2008-09 rates survey may
download the dashboards for free. We will continue to provide
the downloadable dashboards for free to participating utilities
each year.
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NC Water
& Sewer Bill Changes Over Time
