Please allow 30-60 seconds for the dashboards to load. Click here for troubleshooting tips.
FY2013 (January 2013) residential rates for 507 utilities across North Carolina can be compared with:
- All other utilities in the State,
- Utilities of the same size,
- Utilities with similar operating revenues,
- Utilities with the same water source,
- Utilities in the same river basin,
- Utilities within 50 miles,
- Utilities in the same regional council of government,
- Utilities in counties of the same economic tier, and
- Utilities that serve communities with similar income levels
You can compare rates for 0 to 15,000 gallons/month at 1,000 gallon intervals
You can also raise rates by up to 50% and observe the (hypothetical) effects on the utility's rates, revenues and rate affordability.
The following measures for the selected utility
are compared to key indicators or to the utilities within the
selected comparison group:
- Monthly water/sewer bills,
- Monthly bill as % Median Household Income for the service community,
- Conservation pricing signal, and
- Operating ratio.
Starting in 2010, we added financial indicators to a tab titled "Performance Benchmarks." These are indicators
calculated from audited financial data provided by the Local Government Commission. The indicators include:
- Operating ratio with depreciation
- Operating ratio without depreciation
- Debt service coverage ratio
- Quick ratio
- Days cash on hand
- Debt-to-Equity ratio
- Asset depreciation
- Transfers in/out
Track how your bills compare to others at the low, average and high end of residential consumption.
The dashboards are Flash (swf) files that should
automatically run on your web browser once it is launched. The
dashboards may take 30 - 60 seconds to load on your browser.
If you are having trouble accessing the dashboards, try the following
1. Download Adobe
Flash Player 9.0 (or later) on the browser you are using to
access the dashboards (Internet Explorer, Firefox, Chrome, Safari, etc.).
2. If an error message appears warning about running
scripts, accept the scripts to launch the dashboards.
3. If you are still having trouble accessing the
dashboard, try switching to another web browser (use Firefox instead
of Internet Explorer, or vice versa). You may need to download
Flash Player 9.0 again before you proceed.
4. For more help, please call Shadi Eskaf.